Patient Guide

Frequently Asked Questions

  • Q1. How do I make an appointment?

    You may contact us for an appointment at :

    +607 2243888

  • Q2. What are the operating hours for the outpatient services?

    Monday to Friday, Sunday: 9am to 5pm

    Saturday & Public Holidays: Closed

    For medical needs beyond our operating hours,

    patients may proceed to the Accident & Emergency unit

    that operates 24 hours daily.


    Please contact the hospital at                       for more details.


    07-224 3888

  • Q3. What do I need to bring with me for admission?

    Please refer to the



    for more information.

    Admission & Discharge

  • Q4. What are the payment methods available?

    We accept payment by

    Cash, Debit Card or Credit Card.

  • Q5. Do I need to pay in advance at the time of admission?

    Yes, deposit will be collected upon admission based on the estimated hospital bill.

  • Q6. What are the insurance policies accepted here?

    Please refer to our insurance coverage page

    below for more information.

    Insurance Coverage

    Find out more

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